Terms for using MiseGrid.

By creating an account, accessing MiseGrid, or using MiseGrid on behalf of an organization, you agree to these Terms of Service. If you use MiseGrid for an organization, you confirm that you are authorized to accept these terms for that organization.

MiseGrid provides hospitality operations software for scheduling, employee management, revenue planning, labor visibility, guided operations, recommendations, reporting, and related workflows.

Organization owners are responsible for managing account access, inviting authorized users, maintaining accurate organization information, and ensuring that users follow internal policies.

Customers are responsible for the accuracy of schedules, employee records, labor settings, revenue entries, business rules, and other operational information entered into MiseGrid.

MiseGrid subscriptions are based on the applicable property-size tier or customer agreement. Billing terms, renewal dates, taxes, and payment processing are managed through MiseGrid billing.

MiseGrid may offer free trials, pilot access, or early-access periods. Trial availability, length, and conversion terms may vary by agreement or offer.

You may not misuse MiseGrid, attempt unauthorized access, interfere with service operation, upload unlawful content, or use the service in a way that harms MiseGrid, customers, users, or third parties.

Customers retain responsibility for the data they enter into MiseGrid. MiseGrid may process customer data to provide, secure, support, and improve the service.

MiseGrid works to provide reliable access, but no software service can guarantee uninterrupted availability. Maintenance, third-party services, network issues, or unexpected events may affect access.

Customers may cancel future renewals according to the billing process available in the product or through MiseGrid support. Cancellation does not automatically refund past charges unless required by law or agreed separately.

To the fullest extent allowed by law, MiseGrid is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or business opportunities.

MiseGrid may update these terms as the service evolves. Material changes will be communicated through reasonable means, such as the website, product, or email.

Questions about these terms can be sent to hello@misegrid.com.

This page is provided for general business purposes and should be reviewed by legal counsel before broad public launch.